Data Protection & Compliance
Last updated: January 2025
YouMat is committed to protecting sensitive health information. While HIPAA applies primarily to US entities, we follow comparable privacy and security practices for all users.
Our Commitment
We treat session content, profile data, and health-related information as confidential. Access is restricted to authorized personnel and the counsellors involved in your care.
Security Measures
- Encrypted connections (HTTPS/TLS) for all data in transit.
- Role-based access controls and row-level security on database records.
- Audit logging for administrative actions on sensitive data.
- Secure payment processing through certified payment partners.
Counsellor Obligations
Counsellors on YouMat agree to maintain client confidentiality, use session data only for providing care, and follow applicable professional ethics and local regulations.
Indian Regulations
We comply with applicable Indian laws including the Information Technology Act, 2000 and Telehealth Practice Guidelines. We continue to align our practices with evolving digital health privacy standards in India.